โจ Features
- โ GPT-powered natural conversations
- โ Custom knowledge base training
- โ One-line embed code for any website
- โ Lead capture with email notifications
- โ Multi-language support
- โ Analytics dashboard with conversation logs
- โ Customizable chat widget (colors, position, avatar)
- โ Fallback to human handoff option
๐ฆ What's Included
Delivery Time24-48 hours
TechnologyPython / Node.js + OpenAI API + Frontend widget
Priceโน5,000
Support7 days included
Includes:
- โ Complete source code
- โ Setup & deployment guide
- โ 1 deployment assist call
- โ 7 days free support
๐๏ธ Technical Architecture
- โ Backend: FastAPI + LangChain + OpenAI/Anthropic APIs โ stateless, horizontally scalable
- โ Vector Store: Pinecone or Weaviate for RAG over your knowledge base (PDFs, docs, FAQs)
- โ Embeddings: text-embedding-3-large or open-source alternatives (BGE, E5)
- โ Frontend Widget: Vanilla JS (3KB gzipped) โ Shadow DOM isolation, zero framework dependency
- โ Auth: JWT-based API keys per domain, rate limiting per key
- โ Deployment: Docker + Fly.io/Railway/Render โ auto-scaling, global edge
- โ Observability: LangSmith tracing, conversation analytics, error alerting
๐ Real Implementation Example
Recent client: E-commerce brand with 500+ product SKUs, 2,000+ monthly support tickets.
- โ Ingested product catalog, shipping policies, return rules into vector store
- โ Fine-tuned system prompt for brand voice (friendly, concise, upsell-aware)
- โ Added lead capture: email โ CRM webhook โ sales sequence
- โ Result: 68% ticket deflection, 22% increase in chat-to-sale conversion
- โ Deployed on 3 regional domains with per-domain knowledge isolation
๐ง Customization Options
- โ Multi-language (auto-detect browser locale)
- โ Custom tool calling (check order status, book appointment, create ticket)
- โ Human handoff: Slack/Teams/Email escalation with conversation context
- โ A/B test prompt variants via dashboard
- โ White-label: remove "Powered by Pravidhi", custom domain for widget JS
Ready to Get This Project?
Get in touch and we'll deliver within 24-48 hours. Fully customizable to your needs.